Privacy Policy
Last updated: May 2026
At Remedy Rush, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from us.
By using this website, you agree to this Privacy Policy.
Information We Collect
We may collect the following personal information when you use our website:
Full name
Email address
Phone number
Delivery address
Billing information
Order details
Website usage information
Device and browser information
We collect only the information necessary to process orders, improve your experience, and communicate with you.
How We Use Your Information
Your information may be used to:
Process and deliver orders
Communicate with you about your order
Provide customer support
Improve our website and services
Send occasional promotional or wellness-related communications
Prevent fraud and maintain website security
Comply with legal obligations
You may unsubscribe from marketing emails at any time.
Payment Information
Payments are securely processed through trusted third-party payment providers.
We do not store your full payment card information on our servers.
Cookies & Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies help us:
improve website performance
remember user preferences
analyse website traffic
support advertising and remarketing campaigns
You may disable cookies in your browser settings if preferred.
Third-Party Services
We may use trusted third-party providers for:
payment processing
shipping and delivery
website analytics
email marketing
advertising services
These providers may process limited information necessary to perform their services.
Information Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.
However, no online system can guarantee complete security.
Your Rights
You may request to:
access your personal information
correct inaccurate information
request deletion of your information where legally permitted
unsubscribe from marketing communications
Children's Privacy
Our website and products are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Changes To This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us through our Contact page.
Remedy Rush - Eastern Cape, South Africa